Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from qwotejewelry.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

Browser type
IP address
Time zone
Cookies installed on your device
Pages or products you view
Search terms or websites that referred you
Your interactions with the Site

We call this “Device Information”.

Technologies used include:

Cookies – Small data files used to uniquely identify your browser. Learn more at allaboutcookies.org.
Log files – Track actions on the site and collect metadata like your IP, browser, and timestamps.
Web beacons, tags, pixels – Used to understand browsing behavior and user activity.

Additionally, by using our website, you (the visitor) consent to third parties processing your IP address for currency conversion purposes. This currency is stored temporarily via a session cookie, ensuring consistent pricing in your local currency during your visit.

When you make a purchase, we collect the following Order Information:

Name
Billing and shipping address
Payment details (including credit card numbers)
Email address
Phone number

“Personal Information” refers to both Device and Order Information.

2. How We Use Your Information

We use Order Information to:

Fulfill orders and process payments
Arrange delivery
Communicate with you
Screen orders for fraud
Send marketing communications (only if you’ve opted in)

We use Device Information to:

Monitor for fraud and security risks
Improve our Site performance and user experience
Analyze marketing and advertising effectiveness

3. Sharing Your Information

We share your Personal Information with trusted third parties to help us operate our services:

Shopify – Our e-commerce platform (Privacy Policy)
Google Analytics – Helps us understand website usage (Learn more)
You can opt-out: Google Analytics Opt-Out

We may also disclose your information:

To comply with legal obligations
To respond to lawful requests
To protect our rights

4. SMS & Email Marketing Policy

By opting into SMS or email updates from Qwote Jewelry, you consent to receive:

Order updates
Promotions and exclusive offers
Abandoned cart reminders
Product launches

Your contact information is only shared with third-party providers for message delivery purposes. We do not sell your data.

What We Collect:

Phone number and email
Location (for regional relevance)
Interaction behavior
Geo-location data via Klaviyo tracking

Note: IP-based geolocation can sometimes be inaccurate due to factors like VPNs or mobile networks.

How We Use It:

Send order and shipping updates
Deliver personalized marketing
Remind you about items in your cart

Opting Out:

You can unsubscribe at any time:

Email: Click the unsubscribe link
SMS (US): Reply STOP
SMS (UK): Click the unsubscribe link in the message

5. Klarna Disclosure

To offer Klarna payment options, we share some personal data (like contact and order info) with Klarna to determine eligibility and tailor payment options. For details, see Klarna’s Privacy Policy.

6. Behavioral Advertising

We may use your information to deliver targeted ads based on your behavior. For more details, visit the Network Advertising Initiative.

You can opt out here:

7. Do Not Track

We do not alter our data practices in response to “Do Not Track” browser settings.

8. Your Rights (EU Residents)

If you are in the EU, you have the right to:

Access personal information we hold
Request correction, update, or deletion
Object to or restrict data processing

To exercise your rights, email us at care@qwotejewelry.com.

Note: Your information may be transferred outside Europe (e.g., to the US or Canada) for order fulfillment and service delivery.

9. Data Retention

We retain Order Information unless and until you request deletion.

10. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements.

11. Contact Us

For questions, requests, or complaints, please contact us at:

Email: care@qwotejewelry.com